![]() You can also try to reconnect the stick on another USB port directly on the computer. After I started "Ledger Manager" it said briefly "Recovering MCU" and more stuff and ended up in "Update". In my case I used Ledger Live first and the stick was stuck at displaying "Bootloader". Reaction on the stick (still displaying "Bootloader" or "Update"), try If Manager gets stuck with rotating arrows on point 1 or 2 and there is still no.Use version 1.7.0 or a newer version than 1.8.0 instead, if it exists. Info: Ledger support confirmed that version 1.8.0 contains a bug. Start the app Ledger Live or the Google Chrome extension Ledger Manager (the latter must be found by googling, it doesn't show up in the search dialog of the extensions).The driver installation should now start and show up in the task bar. If not sure which one, disconnect the stick and observe which icon disappears. Check if there is a "USB Input Device" that has a yellow warning sign.Go to USB devices (in Windows the tag "Input Devices (Human Interface Devices)").In Windows it is a right click on the Windows logo in the lower left corner and then it has an entry of this name there. Open the "Device Manager" (or similar on your OS).If the previous paragraph doesn't help, or you don't have another free usb port, you can do the following: Funny was that the check marks were jumping around for a second and then both marks appeared. The connecting of the stick to another port directly at the PC solved my problem. It immediately put a check mark on "Connect and unlock" but when I entered the Ethereum app on the stick a "usb device disconnected" sound could be heard (three short notes going from high to low) and the check mark at "Connect and unlock" vanished. ![]() In another case I had this when entering into the Ethereum app in Ledger Live. I had now multiple cases where the update could not be finished until I tried connecting the stick to another port. Best bet are those directly on the computer. Try first to connect your stick to another USB port. If you update the firmware and the stick displays "Bootloader" or "Update" forever: ![]() Maybe it helps someone else not to have to do the whole trouble and return process. Here's the recipe that led me to the success. After hours of trial and error I managed to get it to work. I almost had to send back the brand new stick. Unfortunately I had some problems with mine at the beginning. The Ledger Nano S is a widely used cryptocurrency stick for secure processing of crypto currencies.
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